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Director of Operations Position with EcoTurs now open

Ideally the person will have a minimum of 2 year’s experience working in the tourism industry, preferably in field operations and logistics.  Guide experience as either a naturalist or bird guide is highly desirable.

The person should have the following skills:

  • Attention to detail
  • Excellent customer service skills
  • Fluency in English with a high level of Spanish speaking and writing abilities
  • Ability to work effectively in a fast-paced environment  and in groups and with people from different backgrounds and experiences
  • Flexibility
  • Positive attitude
  • Computer literacy (excel, word, etc.)

Qualifications:

  • University degree in tourism or biological field
  • Minimum 2 years experience working in tourism
  • Fluency in English with a high level of Spanish speaking and writing abilities

Duties:

  • Daily customer service (office visits, telephone,  e-mail inquiries)
  • Reservations and entering of planned tours in calendar/reservations system.
  • Providing a service voucher for each tour to specify all the services offered to the client.
  • Payments receivable
  • Monthly reports
  • Post tour evaluations
  • Creation of potential new tour routes, destinations and tourism activities
  • Assigning guides
  • Last minute changes and adaptions to tours/client requests

 Interested persons please send a cover letter and resume (CV) with two contact references to convocatoria@ecoturs.org

 

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